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The Early Years Professional Development portal gives Child Care Resource and Referral programs an online platform to promote learning opportunities for Early Childhood Educators and Families throughout B.C.


Apr 19 2023


7:00 pm - 9:00 pm




In Person

Reportable Incidents & Complaints

Coaching Leaders aims to empower early childhood program leaders in gaining confidence with their skill sets, improving the quality of their programs, and supporting positive relationships with families and staff.

This workshop will cover two modules taken from the program:

  • Reportable Incidents: Why and how we report and their importance.
  • Complaints: How to take a leadership role in responding to all complaints

Created and delivered by Licensing Officers.

Christine Lawson has been working as a Licensing officer for four years. Christine’s background is in Early Childhood Education. She previously worked with LNR Child Care Providers in the Vancouver CCRR. Christine is excited to learn with you and gain new perspectives as she shares her knowledge and experiences. She is hoping to create a community of practice that supports your learning journey and gives you the skills and tools to inspire you to provide mentorship to your staff and colleagues.

Wendy Bert has been working for CCFL for 17 years in the Port Moody office. Originally from the UK she moved to Canada 35 years ago and began her child care career. Wendy has worked in many child care roles including supervising a toddler program for 10 years, managing a multi-service child care program, supervising practicum students and working as the child care coordinator for a large non-profit society. Wendy is happy to share her knowledge and experiences with you, to support you in your learning, to provide support and mentorship to your staff/colleagues as well as learning about your experiences in the challenging yet rewarding field of child care.

Suitable for all early learning professionals and parents.

 Pro D certificate: Yes, 2 hours.

Online Registration link:

  • Capacity: Full

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